How do I correct an individual name control code mismatch on my ACA e-filing forms?
If your return or forms are rejected because of an individual name control code mismatch, you should perform the following actions to resolve the issue.
- Log in to Zenefits and click on the ACA Compliance app.
- Click on Filing in the navigation bar.
- Click on Fix Errors.
- Double check to make sure your employees’ Social Security Numbers (SSNs) are correct on your e-filing.
- Review the rules and examples to confirm that the correct individual name control code was included in your e-filing.
- Connect with your employee to confirm their name and SSN are correct.
- Click on Edit to override any incorrect control codes.
Thank you for the feedback!