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How do I correct an individual name control code mismatch on my ACA e-filing forms?

If your return or forms are rejected because of an individual name control code mismatch, you should perform the following actions to resolve the issue.

  1. Log in to Zenefits and click on the ACA Compliance app.
  2. Click on Filing in the navigation bar.
  3. Click on Fix Errors.
  4. Double check to make sure your employees’ Social Security Numbers (SSNs) are correct on your e-filing.
  5. Review the rules and examples to confirm that the correct individual name control code was included in your e-filing.
    - Connect with your employee to confirm their name and SSN are correct.
  6. Click on Edit to override any incorrect control codes.
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