If your ACA filing is not accepted due to errors during the filing process, you will receive an email from Zenefits stating that corrections are required. Next, you will need to log into Zenefits, select the ACA Filing tab, make any needed corrections, and resubmit the filing. The mostly common error is an incorrect business name control code or individual name control code. Click here for instructions on fixing errors in either type of control code.
In the event of a less common error, you may receive an email from your Zenefits Account Manager, so that you can appropriately troubleshoot the issue at hand.