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Decline Coverage

Overview: The "Decline Coverage" function allows a broker, benefits administrator, or group administrator to move an employee's coverage to decline status.

Use Case(s):


  • An employee or group removes their coverage (as if never enrolled) directly with a benefits carrier and needs Zenefits to match their carrier invoice.

How to Use:

  • Effective Date - The effective date should reflect the date on which an employee declined coverage for a specific enrollment event.  The effective date you input will determine the date on which Zenefits will zero out deductions.
  • Enrollment Type - The enrollment type you select will populate in the employee's Event Log and corresponds with carrier enrollment types.
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