How do I submit a claim for an out-of-pocket commuter benefits expense?

If you paid out of pocket for an expense that’s covered by your commuter benefits, you can submit a claim to receive a reimbursement. To submit a claim, follow these steps:

1. Click on the Commuter Benefits app on your dashboard.
2. Click on the Claims tab at the top of the page.
3. Click on the Submit a Claim button.
4. Enter information about your expense:
   • Whether it’s a transit or parking expense
   • The name of the company you paid
   • The date(s) the purchase was for
   • What you purchased
   • How much you paid
5. Upload a picture of your receipt.
6. Click Submit.

Please note: out-of-pocket expenses for UberPool and LyftLine are not eligible for manual claim reimbursement.