EDI and benefits renewal

Learn what happens with Electronic Data Interchange (EDI) during benefits renewal.

Sometimes changes need to be made to your EDI file(s) when your benefits renew. TriNet will reach out before your renewal to collect any necessary information to ensure your enrollment data is transmitted smoothly. 

If you are changing plans, new plan IDs are usually issued, and changes will need to be made to your EDI file. If you are changing carriers, a new EDI implementation will be needed. Please note that EDI implementation timelines can run longer than 8-12 weeks if they take place during Q4, as carriers are often busiest during that time.  

Many carriers cannot accept EDI files for the current plan year once the Open Enrollment file is sent. Unless otherwise requested, TriNet will pause EDI files 1-3 days after your Open Enrollment period concludes. EDI files will then resume after your renewal date. During this time - often referred to as the ‘Black Out Period’ - manual tasks will generate for any enrollment changes. These tasks will need to be completed by a company administrator and/or your broker.