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Dependent Loss of Coverage

If an employee's dependent loses coverage, this is considered a valid qualifying life event (QLE) and the dependent can be added to the employee's coverage.

The employee needs to follow the steps below:

  1. Click on the Medical, Dental or Vision Insurance app.
  2. Click Make Changes.
  3. Indicate your desired change — add others to your insurance.
  4. Select your Qualifying Event from the Reason for Change dropdown.
  5. Input the event date.
  6. Click Continue to proceed to the enrollment flow to add your dependent to coverage.
  7. You may be prompted to to upload an image of the corresponding documentation for the QLE (marriage license, divorce decree, birth certificate, death certificate, COCC, or COBRA election notice).
    • If you don't have the proof of eligibility on hand, you can skip uploading the document by clicking I don't have my documents - upload later. You need to upload the document within 27 days of the QLE in Zenefits to allow processing time with your broker and carrier.
  8. Proceed through the enrollment process, sign, and submit your application.
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