How can I get help with my COBRA insurance?

When will I receive my COBRA notice?

Your administrator must mark you as terminated or move you to be ineligible for benefits in Zenefits in order for you to receive a COBRA notice. Once this happens, you should receive a COBRA notice within 2 weeks. If you have questions about your notice, please reach out to COBRA Complete.


I need do add a dependent to my COBRA.

Please contact COBRA Complete.


I have experienced a Qualifying Life Event and want to change my COBRA insurance. 

Please reach out to COBRA Complete. 


How do I cancel my COBRA?

Please reach out to COBRA Complete. 


When does my COBRA expire?

Please reach out to COBRA Complete. 


I have questions about my COBRA payments.

If you have questions about a recent COBRA payment, please reach out to COBRA Complete. If you have questions about a historical COBRA payment made when Zenefits was your COBRA administrator, please reach out to Zenefits. 


I need to add another administrator to my COBRA Complete account.

If this person is already listed as an a Benefits Administrator in Zenefits, we can help you add them to COBRA Complete. If they are not, the person marked as the Main Company Administrator in Zenefits will need to reach out to COBRA Complete to have additional admins added.


I have a question about my company's COBRA classification.

Please contact your broker.


I have questions regarding Open Enrollment and COBRA insurance.

COBRA Complete will send you group renewal information as soon as it is available. If you haven't received it, your company's broker can assist you with Open Enrollment timing. Alternatively, you may contact the administrator at your company.


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