If you do not wish to have COBRA Complete administer COBRA

If you choose a different COBRA administrator, we will not be able to facilitate any part of the COBRA enrollment process; COBRA notifications will not be triggered simply by terminating someone through your Zenefits account.  Additionally, you would need to manually enter your terminated employees’ enrollment information in order to fully utilize our ACA reporting tool.

If you would like to change administrators, please reach out to Zenefits Support through the Help link or app on your dashboard. Please note that COBRA Complete can only be cancelled on a moving forward basis, for the upcoming first of the month. For example, if you reach out to cancel on October 16, the soonest the cancellation would take effect is November 1.

Was this answer helpful?  

Still need our help? Our support team is waiting to help you. Contact us