How COBRA Administration Works in Zenefits

Before terminating an employee in Zenefits, make sure your COBRA TPA and classification are setup in Zenefits.  To do this, follow these steps:

  1. Click on the Benefits Administration app in your admin dashboard
  2. Click on the Company Tab at the top of the page
  3. Scroll to the bottom of the page and select Configure COBRA
  4. Set your COBRA Administrator as COBRA Complete (our designated COBRA vendor) or Self-administer (you or your broker will manage COBRA outside of our system)
  5. Set your COBRA Cassification  as State or Federal 
  6. Click Save

If you have set up COBRA Complete or Accrue Solutions as a COBRA TPAin Zenefits, a terminated employee's information is automatically sent to these vendors and COBRA election paperwork is mailed to them. The terminated employee will make payments to the COBRA TPA, who will remit funds to the group.

As an administrator or broker, you have you own login to access COBRA enrollee information directly on the COBRA TPA's  online platform.  

The general election notice, describing general COBRA rights and employee obligations, that must be provided to all enrollees on your group health plan is automatically sent directly from the Zenefits system as an attachment in the benefits enrollment confirmation email.

Note: If a dependent of a covered employee needs to be offered COBRA, the COBRA TPA must be contacted directly - this information is not automatically transmitted via Zenefits.

When Open Enrollment is launched in Zenefits, the new plan information will automatically feed over to our designated COBRA vendor (COBRA Complete or Accrue Solutions).  Terminated employees will then be mailed new plan elections.  

In order for the terminated employees to receive the paperwork and make elections before carrier deadlines, it is important to select your company renewal plans and launch Open Enrollment in Zenefits as early as possible.

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