Before terminating an employee in Zenefits, make sure your COBRA administrator (TPA) and COBRA classification is setup in Zenefits. To do this, follow these steps:
If you have set up COBRA Complete or Accrue Solutions as a COBRA TPA in Zenefits, a terminated employee's information is automatically sent to these vendors and COBRA election paperwork is mailed to them. The terminated employee will make payments to the COBRA TPA, who will remit funds to the group.
As an administrator or broker, you have your own login to access COBRA enrollee information directly on the COBRA TPA's online platform.
The general election notice, describing general COBRA rights and employee obligations, that must be provided to all enrollees on your group health plan is automatically sent directly from the Zenefits system as an attachment in the benefits enrollment confirmation email.
When Open Enrollment is launched in Zenefits, the new plan information will automatically feed over to our designated COBRA partner (COBRA Complete or Accrue Solutions). The partner will mail Open Enrollment packets to all qualified beneficiaries. Employees who get terminated just before or during the Open Enrollment window will also get a chance to go through Open Enrollment with COBRA.
In order for the terminated employees to receive the paperwork and make elections before carrier deadlines, it is important to select your company renewal plans and launch Open Enrollment in Zenefits as early as possible.