How do I submit a claim for an out-of-pocket commuter benefits expense?

If you paid out of pocket for an expense that’s covered by your commuter benefits, you can submit a claim to receive a reimbursement. To submit a claim, follow these steps:

  1. Click on the Commuter Benefits app on your dashboard.
  2. Click on the Claims tab at the top of the page.
  3. Click on the Submit a Claim button.
  4. Enter information about your expense:
    • Whether it’s a transit or parking expense
    • The name of the company you paid
    • The date(s) the purchase was for
    • What you purchased
    • How much you paid
  5. Upload a picture of your receipt.
  6. Click Submit.
Please note: out-of-pocket expenses for UberPool and LyftLine are not eligible for manual claim reimbursement.

Was this answer helpful?  

Still need our help? Our support team is waiting to help you. Contact us