Admins have additional permissions in the Zenefits product that enable them to access sensitive information, to which the average employee should not have access.
No, there is no limit to the number of admins you can have in your company's Zenefits account.
The roles and permissions people have depends on the type of administrator they are assigned. You can find more information about the different administrator types, roles, and permissions in this Help Center section.
Your experience contacting the Customer Care team is based on the profile from which you click “Contact Us” within Zenefits. Be sure to log in to your admin profile for admin-related questions requiring a phone call or chat session.