Benefits Administrator Permissions

This admin manages your company's health benefits and employees' enrollment info.

Ben Admin Administrator Roles & Permissions

Customers are able to assign the Benefits Admin role to employees or to external administrators in order to manage their benefits.  The following are permissions you are able to assign to Benefits Admins.
  1. (default) View basic staff info
  2. (default) View company health plan info
  3. (default) Edit employees' COBRA, Deductions, and Flex Ben info
  4. (optional) View sensitive worker info (SSN, pay)
  5. (optional) Edit employee and company benefits data and manage benefits renewals
  6. (optional) Complete tasks and receive notifications related to employee benefits
  7. (optional) Serve as point of contact for employees' benefits questions
  8. (optional) Verify employees' qualifying life events — Note: This permission also controls a user's ability to add Court Ordered Dependents to an employee's coverage

Ben Connect Administrator Roles & Permissions

Customers using a Certified Broker Partner (CBP)  have their account automatically associated with their brokerage.  Certified Broker Partners are able to assign four unique roles for their users:
  • Admin user - These users are able to perform all actions within the Benefits Administration app for a customer.
  • Renewals user - These users immediately receive all default permissions, along with permission #4, listed below.
  • Fulfillment user - These users immediately receive all default permissions, along with permission #5, listed below.
  • Limited user - These users have read-only access to Customer accounts.  
In addition, CBP users are able to
  1. (default) View basic staff info
  2. (default) View company health plan info
  3. (optional) View sensitive worker info (e.g. SSN, pay)
  4. (default - Renewals user) Edit employee and company benefits data and manage benefits renewals
  5. (default - Fulfillment user) Complete tasks and receive notifications related to employee benefits
  6. (optional) Serve as point of contact for employees'  benefits questions

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