Can I enroll or make changes to my LPFSA after experiencing a QLE?

If you've gone through a qualifying life event (QLE) and would like to enroll in an LPFSA, contact Zenefits Customer Care within 30 days of the event and provide: 

  • Written (emailed is fine) confirmation of the desired contribution amount.
  • The desired type of FSA (Health Care FSA, Limited Purpose FSA and/ or Child & Elderly Care FSA).
  • The date of the QLE.
Please note that FSA QLE requests must be submitted by the employee; no requests coming from company administrators will be permitted.

Changes to an LPFSA due to a QLE will take effect the first of the month following the event date. If the QLE is due to the birth of a child, then the effective date of the change will be the first of the month in which the event took place. Please note that the employee's annual election will be split between the number of pay periods between the effective date and the LPFSA renewal. Therefore, deductions might be higher than expected.

LPFSA contribution changes due to a QLE must reflect the nature of the event. For example:
Acceptable Changes 
  • If an employee's dependent turns 26, it would be acceptable for the employee to decrease their LPFSA contribution to reflect the loss of a dependent.
  • If an employee adopts a baby, they may want to increase their elections to accommodate the new expenses.
  • If an employee gets married, they may want to increase their elections to accommodate the new expenses for their spouse.
  • If an employee's spouse loses their job (and therefore loses coverage), it would be acceptable for the enrollee to increase their LPFSA contribution (or sign up for the first time).
Unacceptable Changes
  • An employee wants to reduce their LPFSA contributions because they decided not to pursue a treatment they had previously planned to have done ( i.e. Braces, Lasik surgery). The reduction is not an acceptable QLE.

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