Why do I need to provide receipts for some of my LPFSA purchases?
When you use your Zenefits Card to pay with LPFSA funds for something other than an Inventory Information Approval System (IIAS) approved item, you may receive an automated email requesting a receipt to prove it's an eligible expense. You'll need to follow the instructions in the email and submit the receipt through your dashboard.
- If you don't submit your receipt, your card may be deactivated for your LPFSA. You'll still be able to use your card for any other Flex Benefits accounts. You'll need to submit the receipts through your dashboard for the expense in order to have your LPFSA reactivated.
- If an expense isn't eligible, you'll need to repay the amount. Here's how to submit repayment for an ineligible expense.
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