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Why are tax jurisdictions listed as Calculate Only?

The tax jurisdictions will be listed as Calculate Only by default. Once you have entered the account details for all the jurisdictions, Zenefits will establish the Full-Service integration. You can expect to have your Levels of Service updated by, or shortly after, your first pay run. 

If tax jurisdiction account numbers are provided within the current quarter, the effective date can be backdated to accommodate Zenefits debiting, remitting, and filing for this agency on your behalf.

Please note that if you wish to change your level of service for any tax jurisdictions after implementation has been completed, you'll need to contact Zenefits Customer Care to get the process completed.

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