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What if my worker is unwilling or unable to provide the requested information

While it is strongly encouraged that all workers go through the process of entering and verifying their personal demographic information in Zenefits, there can be unique cases where an individual is not able to do this during implementation.

In these cases, the company admin will need to obtain the necessary information about the individual to move forward. 

If an individual does not register their Zenefits account, they will not be able to update their personal information in the system. Most importantly, if Zenefits is handling a company's payroll, an unregistered worker would be unable to access pay information through Zenefits.

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