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YOURPEOPLE, INC.

Starting A Firefly Session

For Administrators and Employees

A Firefly session will only be initiated if a Support agent receives verbal confirmation to initiate the Firefly session. A Support agent will never start a Firefly session without your consent.

Once given verbal confirmation to initiate the Firefly session, you will see a pop-up appear on the Zenefits dashboard indicating the Firefly session has begun.

 

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