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For Administrators and Employees

If a page in Zenefits does not display at all, or shows a continuous loading screen:

  • Make sure to use a recommended browser, such as Firefox or Google chrome, on a laptop or desktop computer. Some pages may not display correctly on a tablet or phone.
  • If you are using a recommended browser and device and are still encountering issues, please contact Support. In order to expedite the troubleshooting process, please include the URL of the page and a screenshot of the JavaScript Console.
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