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Cannot See an Inbox Task

For Administrators and Employees

There are a couple reasons that might prevent you from seeing an Inbox task:

  • You've logged in under the wrong email address. Zenefits sends task reminders to specific email addresses, so if you've linked multiple accounts, switch to the account that was originally associated with that email address.
  • You've already completed it.
  • The task was sent to multiple people, and someone else completed it before you.
  • Zenefits may have deleted the task because it was no longer necessary, or was created in error.
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