FAQs About Managing HSAs Through Zenefits

If you no longer want to contribute to your HSA, but you want to keep your account open and continue using any remaining funds, follow these steps:

1. Click on the Health Savings Account app on your dashboard.
2. Click the Change Contribution button near the top of the page.
3. Enter $0 as your contribution amount, then click Save Changes.

If you want to close your HSA, follow the steps above, then contact support to request that your account is closed.

If you lose your Zenefits Card and you have an HSA with Avidia, you can order a new one through the Health Savings Account app.

1. Click on the Health Savings Account app on your dashboard.
2. On the right side of the page, under Your Zenefits Card, click Replace it.
3. Make sure your home address is up to date. If it's not, click I need to update my home address and enter your current address.
4. Click Send Me a New Card.

Please allow 10-15 days for your new card to arrive.

Employees can change their monthly HSA contribution at any time from their Health Savings Account app. To change your contribution, follow these steps:

1. Click on the Health Savings Account app on your dashboard.
2. Click the Change Contribution button near the top of the page.
3. Enter your new monthly contribution amount, then click Save Changes.

You can find the account number for an HSA with Avidia bank in the Zenefits Flex Benefits portal. You will be able to access the portal by clicking on the Health Savings Account app and clicking on the Go to Avidia Bank button.  

To find your full HSA account number in the Flex Benefits portal, hover over the eye icon  next to the Health Savings Account on your Accounts page.

You should receive your Zenefits Card within 10-15 business days after completing enrollment in a new HSA. If you don't receive the card within that period, you can order a new one in Zenefits.

Keep in mind that once you order a new Zenefits Card, the current card will be deactivated. If it arrives, it won't be usable. You'll have to wait for the new one to arrive.

There is no HSA renewal flow required. Because you can change the amount that is contributed to an HSA at any time, there is no need to have a formalized open enrollment. The HSA account will remain active until it is proactively cancelled by an admin of the group.

Once an employee or employer HSA is cancelled from Zenefits, each enrollee’s HSA will become a direct to provider retail account. You can keep this account open and use your HSA funds directly or you can transfer to another HSA provider. This is entirely up to each individual HSA enrollee. There is a $25  fee to transfer HSA funds from Avidia retail accounts to another provider.