What is CIP testing for Avidia HSA?

What is CIP testing?
Customer Identification Program, or CIP, testing is a United States requirement, where financial institutions need to verify the identity of an employee wishing to conduct financial transactions. Generally, CIPs are looking for name, date of birth, address, and identification number (this information can sometimes be outdated, causing a failure).

What if I fail CIP testing? 
If an applicant fail CIP, they will be given a URL and unique access code to a DocuSign form where they can go online to upload documentation and validate their identity.

Who performs the CIP testing? 
Avidia works with a third party program to perform the testing. 

What should I do if Avidia contacted me about CIP testing? 
Reach out to Avidia to discuss your CIP test results.

Avidia Bank : 1-866-609-4655 

We are not able to schedule contributions to the employee's HSA until they verify the information.

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