Running Background Checks on New Hires

Zenefits partners with a third-party provider called Checkr, a fully vetted and compliant background check service, to enable administrators to run background checks on new hires. Checkr performs all background checks, including the optional DMV check.

Once you have your Zenefits account set up, you can follow the guided steps below on a laptop or desktop computer to get started with background checks.


  1. From the Zenefits dashboard, click on the Hiring app.
    Hiring App
  2. Click on Background Checks Setup from the Setup Flow.

    BGC Setup
  3. Pick whether you'd like Standard checks, Premium checks, or both.
    BGCType
  4. You'll next select whether you'd like to require background checks for all new hires.
  5. Choose who you'd like to have access to background check results.
    BGCAccess
  6. Next, you'll choose if you want background checks to include motor vehicle reports for all background checks.
    MVRBGC
  7. Complete all company information fields.
    BGCERInfo
  8. Enter payment information. Invoices for background checks will come directly from Zenefits.
    ERPaymentInfo
  9. Finally, the company signatory will need to agree to the Terms & Agreements.
    CheckrTerms


Types of background checks run through Zenefits

Zenefits offers two types of background checks for workers in the United States: Standard checks cost $25 each, and include one county criminal search. A Standard check verifi... Learn more

Information included with Checkr's background check

All background checks run through Zenefits will include SSN validation, a list of the candidate's previous addresses, whether or not they are on a sex offender list, whether or ... Learn more

How to set up background checks for new hires

You can customize your company's onboarding process and enable background checks for each new hire. To get started: 1. After logging into your Zenefits administrator account, cl... Learn more

Sample background check authorization forms

These are sample authorization forms for prospective hires and current workers. If someone  doesn’ t want to authorize a background check, it is the employer’s responsibili... Learn more

How Checkr runs background checks

The attached PDF explains Checkr's background check process. Background checks usually take 2-9  business days to complete, but can take more than 9 days for jurisdictions where... Learn more

Motor Vehicle Report

The Motor Vehicle Report is a report of the candidate's driving history, as reported from the state's Department of Motor Vehicles (DMV). This includes information on the candid... Learn more

Background checks for contingent workers

The Zenefits platform supports running a background check for contingent workers, just like you would for a regular employee.For customers using the Zenefits Contractors app- yo... Learn more

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