Here's how to change the email registered to one or more (e.g., linked) Zenefits accounts.
- Log into Zenefits and click on your initials or picture icon at the top right of the screen and select Account Settings from the dropdown menu.
- From the Account Settings page, hover over your personal email address and click Edit.
- Enter the new address. Double-check the spelling! Whatever is entered here will be your login, even if it's spelled wrong.
- Click Save.
If multiple accounts are linked to this one, they'll all use the new registered email. You'll also receive a confirmation by email at the new address.
If you do not have a linked account, you will be able to edit the login email by opening the Personal Information app, clicking on the edit icon for the Contact Info section, entering the new email, and clicking Save.
If you are having difficulty logging into your account and are unable to complete the steps above, please follow the steps below depending on your role:
- If you are an employee, please reach out to your company administrator for assistance. They will be able to update this for you.
- If you are an administrator that is unable to reset their own login, please reach out to another company administrator for assistance.
Please note: If you are still unable to have your email updated by someone at your company, please have an administrator reach out to Zenefits Customer Care with a written request from the impacted employee requesting the email change.