Skip to main content




Can I request an additional background check for someone?

Yes. To request a second background check for someone who has already completed one:

  1. From the Directory app on the admin dashboard, click on the individual who you want to run a background on.
  2. Click on Documents on the left side of the page.
  3. In the Hiring section, place your pointer over the status next to Background Check.
  4. If you are able to run another background check, a Run button will be shown.

Note: Background checks are not supported for candidates (not inputted via the Hiring flow) or international workers.

  • Was this article helpful?