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Getting Started with International Onboarding

Does Zenefits offer benefits or payroll for international workers?

No. Zenefits only provides basic onboarding and offboarding capabilities for international workers.

Note: Zenefits does not support Defense Base Act Policies.

What is an International Bank Account Number (IBAN)?

An IBAN consists of up to 34 alphanumeric characters, and is used to identify bank accounts involved in international transactions.

Finding an IBAN

An individual can find his or her IBAN on their bank statement or look it up here.

How do I set up onboarding for international workers in Zenefits?

To set up international work locations in Zenefits, follow the directions below:

  1. From the Zenefits dashboard, click Company Profile and then Addresses and Departments.
  2. Click +Add Work Location.
  3. Select the appropriate country from the Country drop-down.
    • All remaining fields will be country-specific.
  4. Similar to adding a U.S. work location, enter basic information for this international work location.
  5. Click Save.

Tax Information for Setting Up International Work Locations

Employers are solely responsible for collecting and completing the proper governmental, legal or regulatory due diligence prior to engaging in or conducting business in a new or existing international work location and complying with country, regional or local laws and regulations including, but not limited to, tax, corporate and employment legal matters or claims.

Hiring International Workers

Once the international work location is set up, international workers can be hired from the Zenefits dashboard by clicking Hiring and starting the onboarding process. Workers cannot be moved from US-based locations to International locations at this time.

How can I send offer letters and agreements for international workers?

Zenefits provides one basic offer letter template and one basic IP/ Confidentiality Agreement for people working outside the United States.

Using Custom Templates for International Workers

Similar to hiring and onboarding U.S. workers, companies can also add custom offer letter templates and agreements for international staff.

Note: At this time, Zenefits only supports the creation of offer letters in English.

What is a SWIFT Code?

A SWIFT code is an 11-digit alphanumeric code used primarily by financial institutions to identify banks and bank branches. It's also known as a Bank Identifier Code (BIC).

Finding SWIFT Codes

  • An individual can look up his or her bank’s SWIFT/BIC code here.

  • Before using the SWIFT code provided by a worker, please verify it by cross checking with the list of SWIFT codes.
How can I change an international worker's location?

Due to differences between international and domestic work locations, an administrator cannot make certain updates to an international worker's assigned work location through the Zenefits dashboard.

An international worker can change their work location as long as their original country stays the same. For example, if a company had 2 locations in Canada, they could move workers between those two locations in Canada. But they won’t be able to move anyone from the US to Canada, or to any other country, without terminating and rehiring them.

What access will international workers have to Zenefits?

Companies with an international workforce can use Zenefits to onboard their workers in certain locations. These workers will have limited access to Zenefits apps, dependent upon which Zenefits package the company uses.

International workers can also be made administrators, and will experience the same level of access as domestic administrators.

The table below shows access to which Zenefits apps international users may have. This is dependent on the Zenefits package that the company is on (Essentials, Growth or Zen).

Y = international workers do have access to the app
N = international workers do not have access to the app
Not available in this Zenefits package = the app is not available as part of that company's Zenefits plan 

Worker Level App Access:

 

  Essentials Growth Zen
Directory Y Y Y
Org Chart

(as long as it is enabled in Company Settings)

Y Y Y
Time Off Y Y Y
Time & Attendance Y Y Y
Scheduling Y Y Y
Paystubs N N N
Engagement Not available in this Zenefits package Not available in this Zenefits package Y
People Hub Not available in this Zenefits package Not available in this Zenefits package Y
Performance Management Not available in this Zenefits package Y Y
Well-being Not available in this Zenefits package Not available in this Zenefits package

Y

Admin Level App Access:

(note that specific permissions must be granted in order to gain access)

  Essentials Growth Zen
Business Intelligence Y Y Y
Compliance Assistant

(note that the app only contains US specific info)

Y Y Y
Compensation Management

(note that the app only contains US specific data)

Not available in this Zenefits package Y Y
Documents Y Y Y
Hiring Y Y Y
Integrations Y Y Y
Scheduling Y Y Y
Time & Attendance Y Y Y
Time Off Y Y Y
Pay Connect Y Y N
Payroll N N N
Benefits Administration N N N
Engagement Not available in this Zenefits package Not available in this Zenefits package Y
People Hub Not available in this Zenefits package Not available in this Zenefits package Y
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