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How do I define what the ratings represent

While creating a new review, you’re able to add questions that could be answered with a rating on a point scale (up to 10). To define what the ratings represent, follow the steps outlined below:

 

  1. While adding a question to a review, select Rating from the Response drop-down menu.
  2. Check the Use Labels box.
    Note: If you select a rating greater than 5 the labels will only apply to the highest and lowest rating.
  3. Define your ratings, then select Save Question

 

If you are not selecting the Use Labels option, we recommend your ratings go in the Question or Description box.

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