When registering for a new Zenefits account as a new employee or administrator, anyone who has previously registered in Zenefits can choose to either link the new and previous accounts under the same master email address, or create a new account by entering new, different personal email.
Please note that if you are linking an external administrator account to an employee account, this must be initiated through your employee account.
When a previously registered email address is entered during registration, you'll be presented with two options:
If you have two accounts that have not been linked during registration, then you can link them afterwards.
Once you've linked two or more Zenefits accounts, just log in using the master email shared by the linked accounts. From the Company Hub, find the name of a company in the list and click Go to Dashboard. You can also easily switch between Dashboards for all of your linked companies.
Remember that once the accounts are linked, they can only be accessed using the master email and password.
Follow these steps to switch between two or more linked Zenefits accounts.
Here's how to change the email registered to one or more (e.g., linked) Zenefits accounts.
If multiple accounts are linked to this one, they'll all use the new registered email. You'll also receive a confirmation by email at the new address.
If you do not have a linked account, you will be able to edit the login email by opening the Personal Information app, clicking on the edit icon for the Contact Info section, entering the new email, and clicking Save.
If you are having difficulty logging into your account and are unable to complete the steps above, please contact Zenefits Customer Care:
For international employees needing to make changes to their email address, please contact Zenefits Customer Care.
As the system of record, Zenefits generally does not delete employee or company accounts for compliance and record-keeping reasons. However, the account can be deactivated upon request by the Main Company Admin.
Please contact Zenefits Customer Care for more information:
If you have any questions, don't hesitate to contact Zenefits Customer Care.
If you have multiple accounts in Zenefits that you access through the same login credentials, you'll be taken to the Company Hub upon login.
In the Company Hub, you'll have the option to go to the dashboard for any of your linked accounts. At a glance, you'll be able to see the name and logo of each company, any administrator roles you play, total headcount, and how many pending tasks you have yet to complete.
You'll have the option to search for your companies in the search bar in the upper right, or thumb through the pages using the arrows in the bottom right.
If you wish to add a new account to your login, you can click + Add Account. You'll also have the option to add a new company to your Company Hub during the registration process.
To remove a company from your Company Hub, click Unlink. Note that this won't delete the company from Zenefits. If you'd like to delete a company from Zenefits, you'll need to contact Zenefits Customer Care.
Full company admins will be able to run reports for multiple organizations from the Company Hub. The reporting functionality is similar to the Custom Reports section of Business Intelligence.