What's a Support ID?
A Support ID (previously called a Zenefits ID) is given to every worker in Zenefits. It can be found by logging in to your Zenefits account and clicking on the profile icon (either a photo you uploaded or your initials) in the upper right corner. In the drop down, you’ll see your Support ID.
Why do I need a Zenefits ID?
If you contact Zenefits Customer Care, you will be asked to enter your Zenefits ID, which will help in verifying your account and routing your call to the appropriate agent. Additionally, many companies use the Zenefits IDs for reporting purposes.
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