There are times when employees may miss their enrollment deadline in Zenefits as a new hire, during open enrollment, or for a qualifying life event. In the instance that this occurs, either administrators or brokers are able to open or update the employee enrollment window to accommodate any changes that need to be sent to a benefits carrier.
New Hire Enrollment Window = Effective Date + 21 days
Qualifying Life Event Enrollment Window = Event Date + 27 days
Open Enrollment Window = Determined by Broker or Administrator in the renewals flow
The Benefits Administration app enables you to dynamically manage your employee enrollment data, whether by creating a streamlined process for employees to manage their benefits on a day-to-day basis or by allowing you to update and edit employee information retroactively. There are a number of options that are available in order to keep employee data accurate and reflective of what is on file with a carrier.
All of these actions should be utilized only when a change was first made with a benefits carrier. Changes made in Zenefits using this methodology will not generate carrier fulfillment tasks or update COBRA Complete, if applicable. Admins and brokers should always update employee enrollment data if changes are made outside of the system to ensure deductions are accurate when pushing into payroll.