What is a Benefits Contact?

A Benefits Contact is the user that Zenefits will display to workers as the point of contact for benefits/insurance related questions. Zenefits enables Certified Broker Partners (CBPs) to select one of the broker users that they manage in their Partner Dashboard account, as the point of contact for a particular group’s benefits questions. When a CBP assigns someone as a benefits contact, that user’s email address & phone number will populate within the respective group’s Benefits Administration application, indicating them as the primary point of contact for benefits questions for the group.

Was this answer helpful?  

Still need our help? Our support team is waiting to help you. Contact us