What is a Benefits Contact?
A Benefits Contact is the user that Zenefits will display to workers as the point of contact for benefits/insurance related questions. Zenefits enables Certified Broker Partners (CBPs) to select one of the broker users that they manage in their Partner Dashboard account, as the point of contact for a particular group’s benefits questions. When a CBP assigns someone as a benefits contact, that user’s email address & phone number will populate within the respective group’s Benefits Administration application, indicating them as the primary point of contact for benefits questions for the group.
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