When will I receive my insurance cards?

If your insurance carrier sends out physical ID cards, you will typically receive them approximately 7-14 days after your application has been approved. If your company is currently going through Open Enrollment, your insurance carriers may not send out new cards until 30 days after the effective date for your new plan.

Most insurance carriers send out physical ID cards for medical coverage, but in many cases you won't receive a card for dental or vision. This is because you are able to use your SSN in place of your member ID number.

Some insurance carriers (such as Aetna) are stopping the practice of sending out physical ID cards. You are able to access a digital ID card by creating an account on their member portal.

Zenefits is not the one to distribute ID cards, so if you have any questions the best practice is to contact your insurance carrier directly.

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