Where can I find my insurance plan name and group number?

After your insurance is approved, you can access this information directly in Zenefits while you're waiting for your new cards to arrive in the mail.

  1. Log in to your personal Zenefits account.
  2. Click on the Medical, Dental or Vision Insurance app
  3. From the Overview page, look under Plan on the right side of your screen. You will find your plan name and group number. The information here can be used for both doctor's visits and prescriptions.


Your member ID will not be located in your Zenefits account due to Protected Health Information (PHI) restrictions. Contact your carrier at the Member Services number listed under the Member Services & Claims Info link to obtain this information.

Was this answer helpful?  

Still need our help? Our support team is waiting to help you. Contact us