How do I select a primary care physician during open enrollment?

If an employee enrolls in an HMO or POS plan that requires a Primary Care Physician election, they will be prompted to enter the Provider ID for the doctor.

Each person enrolled in an HMO or POS plan that requires a Primary Care Physician (PCP) designation can have a different PCP.

  • If enrollees know the provider ID for their PCP, this can be entered in the Provider ID field.
  • If they would like to look through a list of possible providers, there is a "look up a list of [doctors, dentists, etc.]" link that will bring up the carrier website.
  • If having a PCP automatically assigned by the provider, click auto-assign my Primary Care Doctor. The carrier will assign a PCP in the enrollee's local area based on zip code.
What if I don't know my primary care physician's Provider ID?
If you don't know your PCP's provider ID, you can leave it blank and return to it before open enrollment is over. If you do not complete that field during open enrollment, you can change it later by logging into your profile on the insurance carrier's website. Alternatively, you can call the Member Services number on your medical ID card. Zenefits doesn't house your PCP information, so any changes outside of open enrollment can be completed with the insurance carrier directly.

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