Maximizing your Zenefits Support Experience

Please note that in addition to this being our busiest time of year for customer support, with the impact of COVID-19 on the rise again, your hold and turnaround times for customer support via phone, chat and email may be longer than usual. Therefore, we wanted to remind you of the best ways to get in touch with our team ...
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Wage Base Audit 2020 Correction

If you received a Required Action for a “Wage Base Audit 2020 Correction” or a “2020 Employee Tax Correction”, here are steps to identify the impacted employees:From your Dashboard, click on Payroll.From the Payroll app, go to the Reports tab.Choose the All in One (Old) Report by selecting Create.Select Timeline - Quarter, Quarter- 2020/YTD, and File Type Excel, then Download.Open ...
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Zenefits Holidays

Below is a list of holidays that Zenefits will be out of office. If you need to contact Zenefits Customer Care, please feel free to submit a request via our web based email submission and we will get back to you as soon as possible. 2020 Christmas Eve December 24 Christmas Day December 25 New Years Eve December 31 2021 ...
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Zenefits and SolarWinds

As you may have heard, recently a product called Orion made by a company called SolarWinds was the victim of a significant security incident. We want to let our customers know that we are aware of the incident and that Zenefits is not impacted by this situation. We diligently follow all relevant industry news about security incidents and work actively ...
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Important End of Year Payroll Information

Your December payroll checklist To help you wrap up the end of the year smoothly, we've put together a checklist containing important payroll action items. Double-check key information Make sure your company’s information is up-to-date. Verify that you've entered a tax ID in payroll for every state where your employees live or work, for instance. Make sure your company's legal ...
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