Maximizing your TriNet Support Experience

We wanted to remind you of the best ways to get in touch with our team when you need assistance. Following these steps each time you have an inquiry will ensure that you streamline your time to resolution, and are routed directly to the team best able to assist. 

1.  Log into your account by clicking the 'Login' button on the top right-hand corner of www.trinet.com and then select the 'Login' button under 'HR Platform & HR Plus'. 

• If you need help logging in, click here.

2. Once logged in, click the blue circle on the bottom right-hand corner of your TriNet Dashboard.

3. Type in your question or issue for our support Bot.

4. Click the 'No' button if our support Bot answer was not helpful.

5. Click the 'Contact Support' button.

6.  Review your support options. 

7.  Make the selection that best suits your question or issue.

• We will route you to the best channel to contact TriNet Customer Care Team and match you with the right specialist. 

We appreciate your partnership and we are committed to always working to improve your experience.