Pay Connect Export

The Modifications Report for File Sync and Payroll Reports details changes to any employee's personal, bank, tax, and employment information. Each report lists the following types of changes:

  • Personal information changes (name, title, gender, SSN, address)
  • Employment type (e.g., FT, PT)
  • Compensation changes (hourly or salary, rates)
  • Tax information (tax states, allowances, extra withholding, filing status, exemptions)
  • Bank Information (account/routing numbers, distributions)
  • Work location and department changes

The Deductions Report for File Sync shows changes to employees' deductions for their benefits, such as health insurance or commuter benefits. Example information in the report includes:

  • Type of benefit
  • Per-period employee and employer contributions (with maximums, if any)
  • Effective dates (start and end)
  • Payroll ID, this is used in place of employee name

The deductions report list payroll IDs, not employee names.

After initial setup for Payroll Report or File Sync is complete, the first generated Deductions Report will list all known deductions for all deductions, regardless of recent changes, to ensure that the amounts in Zenefits match the amounts in payroll. All subsequent Deduction Reports will only show changes to employees' deductions. These changes should be entered into payroll.

The New Hires Report for File Sync provides details for any new employees that should be added to payroll. The report lists, for each new hire, all the information required to add them to payroll, including:

  • Personal information changes (name, title, gender, SSN, address, birthdate)
  • Employment information (hire date, type: FT, PT)
  • Compensation (hourly or salary, rates)
  • Tax information (tax states, allowances, extra withholding, filing status, exemptions)
  • Bank Information (account/routing numbers, distributions)
  • Work location and department

The best time for companies with File Sync to come in and download reports is towards the end of the pay period, in order to capture as many changes as possible in the current pay period.

Zenefits will send reminder emails 4 days before check date to come in and download any reports, and will continue to send daily email reminders if available reports haven't been downloaded.

If any report is greyed out, that means there were no relevant changes this pay period and there's nothing to download.

If you don't see your new hire in the new hire payroll report, please check the following:

  • Did the employee complete their onboarding?
  • Does the employee have "bad data" shown under the "Fix Incomplete Data" section of the payroll report checklist?

If you answered no to onboarding, the new hire will not appear on the Payroll Report until onboarding is completed. 

If you answered yes to the bad data, the new hire will not appear on the Payroll Report until the bad data is edited.

If you still do not see the employee in payroll reports after the above has been completed, please contact Support.

There are two primary reasons why an employee is missing from the Terminations report for Payroll Reports and File Sync:

  • Only employees marked as terminated from payroll when they are terminated through Zenefits will display on the Terminations report. 
  • Terminated employee are added to the termination report that covers the period which includes the date of actual termination.

    For example:

    • A manager requests a termination for an employee on March  28th  for an effective termination date of April  6th, the following week. When terminating the employee, the manager chooses Yes when Zenefits asks if the employee should be terminated from payroll.

    • The employee's pay schedule is weekly. Even though the termination was entered for the current period, the employee will be added to the following week's payroll report, which covers the period that includes the actual termination date.

Contact Support if a terminated employee isn't present in the Termination report, and their actual termination date has passed.

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