Why is this employee missing from the File Sync new hire payroll report?

If you don't see your new hire in the new hire payroll report, please check the following:

  • Did the employee complete their onboarding?
  • Does the employee have "bad data" shown under the "Fix Incomplete Data" section of the payroll report checklist?

If you answered no to onboarding, the new hire will not appear on the Payroll Report until onboarding is completed. 

If you answered yes to the bad data, the new hire will not appear on the Payroll Report until the bad data is edited.

If you still do not see the employee in payroll reports after the above has been completed, please contact Support.

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