Why Did my Pending Deduction Adjustment(s) Disappear?
Zenefits is unable to sync deduction information to payroll during the block period. If a company is in this block period, any pending deduction adjustments an admin may have seen in their Deductions App will be removed until the block period has ended. There is no need to panic. This is how the product is supposed to work.
What is the block period?
The block period is 2 days before the check date and the actual check date.
For example, if the next check date for a company is the 15th, the pending adjustments will disappear from 13th-15th and reappear on the 16th.
**If outside the block period, pending Deduction Adjustments will appear as normal**
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