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How do I handle an SSN No-Match Letter?

What are SSN No-Match Letters?

The Social Security Administration sends letters to employers to notify them when a new hire's social security number doesn't align with their records. Think of the letter as a request to double check your records.

What should I do if I receive a No-Match Letter?

  1. Verify that your records are correct, and free of typos or errors.
  2. Let the worker know that there's been a mismatch reported.
  3. Give the worker time to correct the mismatch.

If there are any issues with the above process, please reach out to the Social Security Administration directly for guidance.

What happens if I ignore the No-Match Letter?

The Social Security Administration may choose to alert U.S. Immigrations and Customs Enforcement (ICE).

What if a worker doesn't understand why there is a mismatch?

The issue can be as small as someone transposing a digit and as large as a stolen identity. The worker needs to contact the Social Security Administration directly to sort out the matter.

Where can I see an FAQ on this subject?

The Social Security Administration has published an FAQ on their website here.

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