FAQs About Using Zenefits Payroll

Follow these instructions to add garnishments in Zenefits Payroll, and keep the following in mind:

• If you'd like to add a garnishment for a specific number of paychecks, see here. 
• If you'd like to add a recurring garnishment, see here.  

In Zenefits Payroll, an employee's pay template determines the recurring earnings, deductions, and contributions that they'll have in each pay run. Changes made to a pay template are effective in the next run, and will show up in all future runs.

An employee's paystub lists the details for earnings, deductions, and contributions in a single run. Changes made to an employee's paystub will override their pay template and show up once, in the next run. After that, the employee's earnings, deductions and contributions will revert to the values in the pay template.

If you're an administrator for a company that uses Zenefits Payroll, you can view historical paystubs for each worker, and download each paystub as a PDF. Paystubs for both active and terminated individuals can be accessed the same way. 

1. Choose People from the Zenefits Payroll app.
2. Select the person you wish to see more details about.
3. Choose Paystubs to view the most recent paystub, or select a historical paystub from the list.

Workers can download their own paystubs in their Paystub app on their dashboard.

No more wondering if it's pay day-- Zenefits Payroll notifies you through the app when you're paid! If you have the Zenefits app on your mobile device, you'll get a push notification on your pay date. Tap on the push notification to be taken straight to your pay stub.

I don't like notifications, can I turn these off?

Absolutely. If you've turned notifications on in the past but would like to turn them off moving forward, you can follow the directions below. If you've previously disabled notifications, then you won't receive pay day notifications.

You can update the bank account used to fund your Zenefits Payroll pay runs in your Company Profile app. 

Go to the Payroll Bank Account section of the Billing & Payments tab and click Change. 

You will then see a pop-up message with more information about the processing time for the change. 

Please start this process at least 7 business days prior to your next payroll processing date. 

Run payroll reports by selecting from the following available reports:

• All-in-One: Includes all historical runs, with employee earnings, deductions, contributions, and taxes in each run.
• Bank Transactions: Lists bank transactions using the payroll account, e.g., payments to employees.
• Bank Transactions Details: Aggregates all payroll related credits and debits processed by Zenefits in one place, including detail for federal, state, and local transactions.
• Payroll Summary Report: This report records the financial impact of each payroll on a client company and allows clients to make informed decisions on  payruns  and funding. Additionally, it gives subtotals and totals for a client's payroll run (or custom period) for each individual earning, deduction, garnishment, contribution, employee tax, employer tax, and totals for each category.
  
• Payroll Register Report: This report allows clients to see a summary view of total earnings, deductions, contributions, taxes, and total cost at the check level for a selected payroll run or alternatively, all payroll runs over a selected period.
  
• Labor Distribution Report: This report allows clients to see an accounting statement that details hours worked, wages earned, and other summary data by department and/or location.
  
• Payroll Detail Report: This report allows administrators to see summary information of paychecks by employee to allow informed decisions in reviewing payroll. It also gives detail on the run (or period) by employee check on all earnings, deductions, garnishments, contributions, employee taxes, and employer taxes. It can be sorted and subtotaled by location and/or department, and by name. Additionally, the report provides employee details, including SSN, hire date, location, department, address, period, check date, etc.
  
• Employee Detail Report: This report allows clients to see all the information that's currently in payroll for each employee--that  includes new, ongoing, and terminated employees. It also allows clients to view their withholding allowances, filing statuses, and personal information.
  
• History Summary Report: Provides a summary view of all earnings, deductions, contributions, and taxes per year and by all quarters, for individual employees or company totals. It includes earnings, deductions, garnishments, contributions, employee taxes, employer taxes, and totals for every quarter & year to date for each category.
• Wage and Tax Summary Report: Allows clients to see gross wages, taxable wages, and taxes that are subject to federal, state, and local withholdings. It captures each employee's tax setup, including:

Zenefits Payroll uses the same HR departments as the rest of Zenefits. Workers can be assigned to multiple departments.

• Managers and administrators can request a change to departments by opening the Employee Tearsheet. You can access this by clicking the Show Details link next to someone's name in the People tab of the Payroll app, then clicking the Open  Tearsheet symbol  on the Details tab.
• Administrators can also create and edit departments in Zenefits.

Yes! You can set up Zenefits Payroll to automatically sync pay run information to QuickBooks Online and Xero, or export payroll report files and upload them to QuickBooks Desktop.

• Sync QuickBooks Online with Zenefits Payroll.
• Sync Xero with Zenefits Payroll.
• Sync QuickBooks Desktop with Zenefits Payroll.

You can set up Zenefits Payroll to export payroll information using Inuit's IIF file format and upload these files to QuickBooks Desktop. Learn more.

IIF file export is not available for companies that do not have Zenefits Payroll.

If you need to cancel a direct deposit, cancel an entire pay run, or paid an employee the incorrect amount and need it corrected, please contact Support for further assistance.

You may also find more information about pay run reversals here.

Zenefits Payroll currently does not have functionality to automatically remove or add employees on leave of absence. In the meantime, you'll need to manually uncheck any employees on LOA in each run before you run payroll.

• For any period in which the employee isn't working at all, make sure to remove the employee from the run by click the checked box next to their name. If you see a line through their name, they won't be paid in the run.
  
• For any period in which the employee works only part of the period, uncheck them from the regular run, then run an off-cycle payroll, and add the employee by click the empty box next to their name. Then, add prorate their pay for that period and add it as Regular Earnings.
  

Here's how to prorate a salaried employee's paycheck. For hourly employees, just enter the number of hours worked.

Note that removing an employee from a run from doesn't affect future runs, so you'll need to do this each time you run payroll while the employee is still on LOA.

For more information on removing employees when running payroll, see this guide to running off-cycle payroll in Zenefits Payroll.

Before your company's account with Zenefits Payroll is terminated, you'll receive multiple messages regarding why and how the termination will take place. There are three reasons you may be terminated from Zenefits Payroll:

1. You stopped running payroll with us.

If we notice a long lapse without your company processing a pay run, we'll reach out and ask if you would like to cancel your account. Eventually, we will terminate your account for you.

2. Your company has gone out of business.

If your company goes out of business, we will terminate your account.

3. You have decided to leave Zenefits Payroll.

If for any reason you choose to leave Zenefits Payroll, we will terminate your account.