How do I define what the ratings represent?
While creating a new review, you’re able to add questions that could be answered with a rating on a 5-point scale. To define what the ratings represent, follow the steps outlined below:
- While adding a question to a review, select Rating (5-point scale) from the Response drop-down menu.
- Check the Use Labels box.
- Define your ratings, then select Save Question.
If you are not selecting the Use Labels option, we recommend your ratings are in the Question or Description box.
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