How do I define what the ratings represent?

While creating a new review, you’re able to add questions that could be answered with a rating on a 5-point scale. To define what the ratings represent, follow the steps outlined below:

  1. While adding a question to a review, select Rating (5-point scale) from the Response drop-down menu.
  2. Check the Use Labels box.
  3. Define your ratings, then select Save Question

If you are not selecting the Use Labels option, we recommend your ratings are in the Question or Description box.

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