What should I do if I have an upcoming tax notice deadline?
Typically, taxpayers will receive notices from taxing authorities letting them know that a filing is due soon and include a blank form. These notices do not need to be sent to Zenefits. Payroll administrators should review the Tax Info tab in Zenefits Payroll for the respective taxing authority to ensure that Zenefits is responsible for filing and paying taxes for the tax period indicated on the notice. See our FAQs for Tax Levels of Service in Zenefits Payroll for more details.
If the Level of Service indicates Calculate Only and you want Zenefits to file and pay taxes to this agency, payroll administrators should reach out to Zenefits as soon as possible. The best way to request a Level of Service change is to contact Zenefits Customer Care.
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