Authorize Zenefits Payroll as Third Party Administrator in Massachusetts

Employers who use Zenefits Payroll to pay employees in Massachusetts must authorize Zenefits Payroll as a third party administrator (TPA) with the MA Department of Unemployment Assistance (DUA) and the MA Department of Revenue's (DOR) MassTaxConnect system to allow Zenefits Payroll to deposit and file unemployment taxes in MA.

Authorize Zenefits Payroll as TPA with MA DUA

Complete the following sections in the instruction guide:

  • Viewing the TPA Authorization Page
  • Authorizing a TPA
  • Assigning TPA Roles by Reporting Unit

Here's a few tips for completing the process:

  • Zenefits Payroll's TPA  Name is PayYourPeople LLC and the TPA ID is 104523
  • Remember to add the following roles:
    • Account Maintenance Update and Submit
    • Payments Update and Submit
    • Employment and Wage Detail Update and Submit
      (See page 86 here for more information on assigning roles.)
  • Most small businesses should simply use the default unit number (0000). Larger companies who file in multiple locations will have assigned unit numbers.
The client needs to assign Zenefits the following roles:
  1. Employment and Wage Detail Update and Submit
  2. EMAC Supplement Appeal Submission
  3. Payments Update and Submit
  4. Account Maintenance Update and Submit

For assistance, contact the MA DUA at 617-626-6350.

Authorize Zenefits Payroll as TPA with MassTaxConnect 

  1. Register with the DOR's MassTaxConnect system for an employer account.
  2. Contact Zenefits Customer Care to let us know.
  3. Zenefits Payroll will request access to the account.
  4. MassTaxConnect will request confirmation of this request from your end. Approve the access request to complete setup.
  5. Click on the Settings button next to your User information.
  6. Click on the Access Requests From Third Parties tab.
  7. If you have questions regarding the submission, please contact the agency directly.
*If you do not see a request come through from the agency, please double check your spam folder and/or go online to verify the agency has the correct the email address listed on file.

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