What is a multi-factor authentication?

Multi-factor authentication (MFA) is a two-step process for login authentication that requires a user to verify their identity through two different, independent methods.

In Zenefits, MFA login is required for administrator accounts. Zenefits will ask for an authorization code:

  • The first time an administrator logs in to Zenefits from a new computer;
  • When an administrator logs in again after clearing their browser cookies; and
  • When an administrator logs in through an Incognito window in Chrome or a Private window in Firefox.

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